Xiaomi Promises

 

7-day replacement for functional problems (mobile phones support replacement for functional problems within 14 days)

 

1-year free quality maintenance *

 

Home delivery during the warranty period for large products*

 

If there is a product quality problem, you can enjoy a 7-day replacement with the inspection certificate of the manufacturer's authorized service center

 

Free 1-year non-artificial damage repair during the warranty period

 

*Note: There are date differences in the service cycle of some products. For specific details, please refer to the after-sales policy description of the corresponding product category.

 

*Note 1: Home delivery of large products is limited to air purifiers, dehumidifiers, rice cookers, Mijia smart electric fans “floor type”, Mijia sweeping robots/floor scrubbers, Mijia laser projection TVs 150 inches, vacuum cleaners, and microwave ovens.

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Product After-Sales Policy Query

 

Mobile phones

Chargers/cables

Mobile phones Power supply

Xiaomi bracelet

Air purifier

Xiaomi box

Router and WIFI

Camcorder

Watch

Household daily necessities

Smart lamps

Headphones and speakers

Luggage

VR glasses

Selfie stick

Home appliances

Mouse and keyboard

Socket and switch control

Robot vacuum cleaner

Car electronics

Kitchen supplies

Children's products

Clothing accessories

Personal care and health

Sticker and protective cover

Maintenance tools

Laser TV

Printer/drone/consumables

Xiaomi monitor

Projector

Scooter

TV

Dehumidifier

Microwave oven

Pet supplies